Privacy Policy

1. Introduction

Nautorion (“we”, “our”, “us”) is a brand of KLB Solutions FZCO, a company registered in Dubai, United Arab Emirates.

Address: Unit No. 21089 - 001, IFZA Business Park, DDP, Dubai, UAE

Company Registration Number: DSO-FZCO-19439

TRN Number: 104237237300003

Trade License Number: 21089

Corporate Tax Registration Number: 101000375842

We are committed to protecting your privacy and ensuring compliance with applicable laws, including UAE Federal Decree-Law 45/2021 and the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following categories of data:

Contact Data: name, email, phone number, company details.

Account & Service Data: login credentials, CRM connections, AI usage logs.

Financial Data: invoices, subscription details, payment confirmations (processed via secure third-party providers).

Communications: chat transcripts, call records, AI conversation history.

Technical Data: browser type, IP address, device identifiers, cookies, usage logs.

3. How We Use Data

We process personal data for the following purposes:

Deliver and maintain Nautorion AI services.

Manage billing, contracts, and subscriptions.

Provide customer support and technical assistance.

Improve our services and develop new features.

Ensure compliance with legal and regulatory requirements.

4. Legal Basis for Processing

Contractual necessity (to deliver our services).

Legitimate interests (to improve, secure, and market our services).

Consent (for marketing or optional features).

Legal obligations (to comply with tax and compliance laws).

5. Data Sharing & Transfers

We may share your information with:

Trusted vendors and service providers.

Regulatory or governmental authorities when required by law.

Affiliates within KLB Solutions FZCO.

Where data is transferred outside the EU/EEA, we apply GDPR-compliant safeguards.

6. Data Retention

We keep data only as long as necessary to provide services, comply with obligations, or resolve disputes.

7. Security

We apply encryption, access restrictions, and monitoring to protect personal data.

8. Your Rights

You may request access, correction, deletion, or restriction of your data. To exercise rights, email [email protected].

9. Cookies & Tracking

Our website uses cookies and similar technologies to optimize performance and analyze usage. You can control this in your browser settings.

10. Contact

For questions, contact:

KLB Solutions FZCO (Nautorion)

Unit No. 21089 - 001, IFZA Business Park, DDP, Dubai, UAE

Email: [email protected]